Lots of folks complain about DRV & Lippert service before and after warranty expires. Not sure who they contact for help but I like you have never had any problems getting issues resolved amicably in the ten + years of RVing in DRV units. I could tell you stories of how quick DRV responded with suggestions to fix things and/or parts needed. That's one of the reasons we bought a second RV from DRV.
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