Today's news is a bit better. Someone from Thor called and I have to return call. Hopefully someone with more power. Left me pleasant voice mail, but it is almost 5 there now so I will wait until Monday. Just talked to dealer and they have the engine out and disassembled. He said it was harder to get out since on an E-350 platform rather than the RV chassis. Said the cylinder guide disintegrated in one cylinder and then got into the works causing the other problems. They have sent emails and pictures to Ford and are awaiting word back. He is going to send me the same pictures and emails.