12-04-2018, 08:27 PM
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#61
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Junior Member
Brand: Thor Motor Coach
State: Ohio
Posts: 13
THOR #12388
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Quote:
Originally Posted by JosephC
Coincidentally, just this morning, I spoke with Nate Williams, Technical Consultant at Thor, in regards to a house radio issue I am having. After a few minutes, Nate's solution was simple, fast, effective and customer oriented- WE WILL REPLACE IT!
NO PROBLEM.
Now, that is what I call SERVICE. It is great that a manufacturer appreciates a customer. Kudos to Nate!
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Must have been his last day on the job. 
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