Congratulations and welcome.
Is that a Chateau or Four Winds 28E? If so then that is an E450 chassis.
That is actually pretty good that they are telling you 2-3 hours (instead of just tossing you the keys and sending you on your way). Take plenty of notes and, possibly, pictures and video.
Make sure they run everything for you--everything! Make sure the water system works on both city water hookup and on the pump, have them show you how the water heater works and that you get hot water, make sure furnace works and blows warm air, make sure A/C works, extend and retract the slides several times, etc.
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