There have been a few folks that reported that on their coaches the trailer hitch harness or the harness for a brake controller were incorrectly wired. It sounds like you may have the same issue as them.
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Dave
US Army (Ret)
2020 Entegra Accolade 37TS
2019 Jeep Grand Cherokee Trailhawk (Toad)
FMCA - F432054
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