You have to bypass the splitter. The splitter is blocking the DC current going to the dish (sat antenna). The sat antenna can only operate with with power from the receiver or the power inserter. Only the HR-54 and the HS-17 genies have a power inserter in the receiver. DirectV receivers requite a "home run" of coax from the sat antenna to the receiver . Only a DirecTV approved splitter may be used (green label) if you want to keep a splitter in the circuit.