Well you do have another option but it means driving North for a bit but you'll get a lot (and I mean a lot) better service, response, and the unit will be fixed correctly.
I'm talking about factory service in Wakarusa, IN. Give Thor a call and tell them you want to take it to factory service. You'll set a date and that will be it and it will get fixed on that date (and however many days after that the fixes require).
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