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saw your post so i went to check our railing. After opening the door 12" i cant see anything that would block the door except for the second screw in from the opening. That screw may block the first roller. This screw is about even with the second roller. Other than that there is nothing i can see
Think you need to reach in with your hand to feel/see if the screw has backed out. Also check the top screw
Jerry
Jerry
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