Thor factory service is only $100 per hour and they know every every screw in the unit. Really good for those close to factory but expensive for those far away (travel expense). I'll go there anyway...I did in December. Always a good excuse for a road trip. They fixed a list over 12 items long in a day and a half...and did it right! All of mine was under warranty but I'll go there for major service issues even after warranty runs out.
2018 THOR Chateau 35SF
Two Labs, Bugsie & Blondie