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I started out with an email. The response I received was that if the MSRP sticker said that and that is not what we got, it must have been obsolete. Really?? It was the sticker that came with the coach. No sense to that one at all. I had even explained in the email that it was on every document that came with our motor home that it had a convection/microwave as a standard feature. When I first called, the woman put me on hold quite a lot, but after checking the microwave model number agreed we did not have a convection and we should have. But now she will not return my calls.
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