Quote:
Originally Posted by Mr Sunshine
Customers will be happier, the company saves money, and it is good for the environment. Win, win, win!
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I'd argue that it doesn't save Thor any more $$ over their current practice, and its something different (e.g. "we fear change").
Since they give every motorhome owner the same generic manual I'd guess they get those printed for pennies--far less than the USB drives would cost them. In addition, the person that would have to maintain the files on the USB drive would have to be "higher skilled" than the slacker that assembles all the paperwork to put in the Thor Bag (which they also probably get for pennies). "higher skilled" = higher pay.