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Well we replaced the Trimark with a Bauer with a keypad and it just died. Had it about 2 1/2 years and it quit working so replaced the batteries. Won't take the reset for the code so called customer service. Very nice and patient lady ran me through trouble shooting the lock and decided it was toast. Out of warranty but she offered a big discount on a new one. Or nothing wrong with taking out the batteries and just using the key. That is what I will do, the keypad was nice but keys always work as long as it is not a Trimark. Jim.
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