The 2018 36.1 Thor Palazzo is back at CW to fix the AC problem that existed at the last visit - told us it was fixed, come and get the coach! We did and tested it in the lot and the AC failed to shut off again/still. AS we were told the unit was ready, we made campground reservations for the next 10 days and could not get refunds, so CW want another $200 deductible for fixing the issue the warranty company already paid them for and I already paid the $200 deductible for the failed work - this will be interesting.
But wait, there's more! As I was looking at the full wall slide seals, I noticed the cabinet housing the washer and dryer was pulling away from the wall - 1/4 inch by the dinette and over 1 inch by the bedroom door! You can also see where the molding has come apart as the cabinet moved away from the wall. CW says call Thor, warranty people say not covered, Chuck says the installation was crap and Thor should make good on this problem. We shall wait and see what they say, but Quality is job ZERO at Thor it seems!
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