Quote:
Originally Posted by Pete'sMH
They are low volume specialty products that, with some exceptions, are sold by small, family owned businesses.
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Ummmmm? Where have you been the last 5 years? Camping World bought up most of those small dealerships and rebranded them. Now Camping World, General RV, Campers Inn and a few smaller franchises are in the vast majority of dealerships. The "exceptions" are the small, family owned businesses and they should put forth the extra service to compete. Because it doesn't matter what you think you are selling, if you are not selling customer service you will go by the wayside once you run out of new customers.