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I had a CW salesman like that. He totally insisted that the water pump was a filter! Eventually he just stood aside and played with his phone while DW and I checked out the rig. We knew SO much more than he did. When we started talking price he gave us a ridiculous price and said take it or leave it. We left and went home. Later that day I got a call from the GM and we did just fine and negotiated a fair price with no hassles in closing and no high pressure sales push for an extended service contract. I actually believe CW is trying to improve their customer service.
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