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If you Axerra is like mine, when I've had that issue, I removed the screen (push down tab in the top center edge of the seen and pull/tilt out) and reset it firmly. The connection design is not great and will fail periodically. There is also a small hole for resetting the unit to the right of the release tab (use a pen or paperclip) which helps if it starts acting weird in other ways.
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2018 Palazzo 33.2
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