I sure hope when all is said and done there's a follow-up or update as to what exactly failed! I'm not on FB but my wife is, she showed me the pics..... Those people have to be absolutely sick! That unit was a week and half old (if I read correctly)! Although "lucky" in that there were NO injuries!
From the pics I saw it appears as though the Side Winder was intact, the recovery company hooked to that pinbox to tow the (wrecked) RV away! It must've been deemed "safe" for them to tow it that way (just guessing).
According to the posts on FB their insurance company is going to "make them whole". That's going to be one heck of a claim!
Dan