Sounds like you have the same problem as my GF who had her towing connection installed by a pro.
I traced her power source back to the battery and found a fuse block there. Therein was a blown fuse. Put in a new fuse and GF is a happy camper.
AND I showed her what and where I fixed things in case it happens again and I'm not around.
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Cal Bridgers
YNCM USN-Retired (64-90)
RVN (Tet 68)
2015 Thor Vegas 24.1
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