I talked to Firefly Multiplex today.
Did your unit come with the Bluetooth / Wifi module already installed or was it extra? They state some RV Mfg do not install and customer get irate they have to buy module to get phone app to work.
2019 Sunstar 29VE w/Magellan Tent
Safe T Plus
Nighthawk X4 AC2200 WiFi EX7300; H/W Heater & Chassis Disconnect Switches