Originally Posted by mrgscooter
On my 2019 Windsport the firefly touchpad acted up on first trip. The Thor after hours tech walked me through "resetting" the system. Since then the touchpad routinely failed on every trip. The app saved me but that always meant you need internet access where you stayed. Firefly finally agreed the cable needed to be replaced. That was 2 weeks ago and so far so good.
As an FYI, the app does not need internet access. The app connects to the Firefly Control Center via Bluetooth which ha nothing to do with the internet. It is a direct peer to peer connection. There are times when the app may want to do an update and does connect to the server. If that happens just close the app completely and restart the app.