Quote:
Originally Posted by Chance
Shouldn't and won't are not the same.
And if written documents solved all disagreements we wouldn't need so many attorneys.
I don't see warranty issues working out as simply as you do. Besides, if it was that simple and streamlined a process, then why are there so many unhappy owners until they get everything fixed?
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FWIW, the way the warranty is written, Thor did me a favor.
The Thor dealer is 100 miles from the house. Within a 25 mile radius I have authorized service centers/dealers for Ford, Axerra, Lippert, Carefree, Attwood and Whirlpool. The Attwood, Lippert and Carefree service center is an authorized high end (Prevost, Newell and Integra) service only center about 6 miles from my house.
I like having options for whom I obtain service and the system employed by Thor allows me to exercise those options and to avoid the middle man (Thor themselves and their dealers).
Point in case, my dealer is not an authorized Whirlpool service center so how long would it take to get the MW or fridge repaired? If my refrigerator or microwave go out Whirlpool will come to the house. Gee, hard decision 3 weeks at the dealer or 24 hours at the house.
I'm out of this thread.
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