Did you have the awning out when cleaning it up? It's easy to roll it up "over itself". If extending and you keep your finger on the button, it will actually wind back up over itself...then when you push the extend button...it tries to retract but it's already there. I've done this several times with the MH and previous TT...lots of folks have.
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Now an SOB
Traded Thor for Melbourne Prestige 24NP
2018 THOR Chateau 35SF
Two Labs, Bugsie & Blondie
Blondie passed in 2020 at 5 to Leukemia
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