Warrenty Work
Just finished our first trip to Key West in our new Palazzo 33.2. WONDERFUL coach except that we couldn't get the water heater to work. Had an appointment and dropped it off at my dealer a week ago and as of today he's still waiting on a circuit board and valve from Thor. Thor does not overnight replacement parts and it can take DAYS for Thor to authorize a dealer to effect the repairs.
Is this normal procedure for Thor and has anyone else experienced this?
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