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Old 07-24-2019, 03:30 PM   #1
HappyRetiree
Junior Member
 
Brand: Thor Motor Coach
Model: Tuscany 40RT
State: North Carolina
Posts: 12
THOR #15805
Warranty repairs

We recently purchased a 2019 Tuscany. Shortly thereafter, my wife and I took the RV out for a 2 day shakedown trip. As would be expected we found several issues. Some minor and a couple needing more urgent attention. I provided a type written list of all the items and went over them 1 by 1 with the Service Manager when I dropped off the RV. I was told they would submit the repairs to Thor for their decision as to if they would be covered by the mfg warranty. Does anyone have experience with this process? Does Thor generally respond to the dealer quickly.
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