Quote:
Originally Posted by HappyRetiree
We recently purchased a 2019 Tuscany. Shortly thereafter, my wife and I took the RV out for a 2 day shakedown trip. As would be expected we found several issues. Some minor and a couple needing more urgent attention. I provided a type written list of all the items and went over them 1 by 1 with the Service Manager when I dropped off the RV. I was told they would submit the repairs to Thor for their decision as to if they would be covered by the mfg warranty. Does anyone have experience with this process? Does Thor generally respond to the dealer quickly.
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Just got notified today ( Saturday ) that my new 2018 Windsport which has been at the dealers for 7 weeks, is finally ready to go and bring home. Parts are major problem ! Takes 7 - 14 days from Indiana to central PA. totally inexcusable !
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