Hello Everyone,
Many of you have been tracking activities surrounding the order of our 38FL, and unfortunately the hiccups that came along with ordering a brand new floor plan. Long story short, the wife and I ordered a 38FL and went to the Factory in Syracuse to see the unit after it came of the assembly line. That experience couldn't of gone worse in that none of the three units they showed us that were supposed to be ours wasn't correct per the the build/order sheet we submitted.
However, after communicating with our dealer and rising a little heck (ok a lot Heck) it was agreed they would build us a new unit from the ground up. Just got the final confirmation and VIN number for our new build/unit. Looks like we are finally on the right track. I can't say enough good about our dealer Tarpley RV and Doug Richards of Redwood how they have handled this situation.
So that being said we can now barely wait for our newly ordered 38FL with Fireplace to come off the line. Will keep you informed
Darrell & Yong
Thor Forums
