Thor Forums

[bevedfelker]

In my opinion, the single best thing we did before buying was research dealer service. Again in my opinion that is even more important than brand and model research. I found my problem after the PDI and when I was at home. My dealer has a drive in, first come first serve service line. I drove over in the morning and was second in line. Told them I had a warranty issue with the exterior shower. They took it in the bay. Found the short, kinked lines and replaced the lines and the entire shower unit. I was in and out in less than an hour and a half -- and no charge.

Sorry your dealer is giving you the run around.