Welcome to the forum! There are a lot of experienced folks here who are happy to help you with whatever comes up. Don't hesitate to ask.
Suggest you message Ed (post #8 & 10 above) and ask him to send you the fine manual he put together. We all agree that the one Thor provides is sorely inadequate.
You didn't say if yours is new, or which model you have. Your forum friends want to know!
Did you buy from a dealer with the initials C W? Your dealer should help with basic questions like this, but remember that you don't have to go back to the dealer you bought from, if they don't give reasonable service. My dealer is a thousand miles away, but there are dealers close by that are happy to do warranty work. Call Thor and ask for their dealers in your area.
About your water issue, did you check the water filter near the pump?
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