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Old 10-06-2019, 05:08 AM   #12
lal22
Senior Member
 
Brand: Thor Motor Coach
Model: ACE 30.1
State: Ohio
Posts: 176
THOR #14952
This was a BRAND NEW ONE????!!!! That is horrible that it was like that and even worse that the dealer wasn't willing to fix anything without you signing and paying (non refundable deposit) them to fix some of it. I have heard the stories about new rigs needing a lot of repairs, but the dealers were most accommodating in working in the punch list. Is there another dealer in your area, or within a few hours that has a better reputation for pleasing customer rather than alienating? You guys were so excited, I am sorry to hear all of this. Please don't give up...... just change directions or tactics to get what you want, in the shape it should be in, for the amount of money it is costing you. Good luck!!
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