Quote:
Originally Posted by MJC62
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My rub is with Roadmaster. Roadmaster wants Terry’s to ship the unit back to them on the west coast,(Washington?), then they are to rebuild and ship back and have my dealer reinstall, they don’t want Terry’s to slide another unit off the shelf into our toad. Fortunately we are at home, but if I were on the road with this issue at a servicing dealer this could be a time consuming and costly venture. Having to stay put for ? days while Roadmaster has my brake controller shipped back and forth. IDK but I’m not sure I want a rebuilt unit in my Cherokee when we paid for new. What are u guys/gals thoughts? TX Mark
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I’d have to dig out my paperwork, but I expect the warranty says “repair or replace at Roadmaster’s discretion” or something to that effect..
A unit the factory has gone over and rebuilt might be better than new... (compare to taking the RV back to factory for service...)
I’d hope they might have a different response if you were on the road and having to stay put waiting.
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