Quote:
Originally Posted by Yaktop
If the rules changed since their two recent visits then there should be some discretion. If anyone says they read the rules every-time they ‘rebook’ a reservation them i call BS. But yes, rules are rules.
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Yes a good manager would have waived or discounted the fee.
But unfortunately, "Customer First" policy does not apply Today.
I only read the rules after I am hooked up to everything at the campsite.
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