Thor Forums

[davidgebo]

We found, with our 2014 Vegas 24.1. that many of the issues were better and more quickly repaired by me. CW is slow to schedule, Thor is slow to send approval for repairs, sometimes incorrect parts were sent, the CW techs were unfamiliar with the new model coach, and were sometimes unable to find the problem or correct it. After a year of ownership, the problems have been resolved, some minor irritants, some major safety issues. In all fairness, Thor warranty did their best to make things right, but being what they are, a huge corporation, resolution and identification of problems takes a long time. Many of the issues we had were cosmetic and quality control problems, as well as very poor design and manufacturing details. After getting the front-end aligned, installing a Safe-T-Plus steering stabilizer, getting the driveshafts replaced, repairing the shower walls, cabinet doors, tail-light assemblies, getting the rear view mirrors replaced, short-circuits in the dashboard addressed, tire valve extenders replaced, bath door latch replaced after wife was trapped in bathroom, windshield washer motor replaced, loose hanging wires beneath the coach secured, replacing some of the exterior graphics, repairing finger-tight connections at the water pump, which were leaking, Tightened the Studor venting valve under the bath sink, which allowed sewer odors into the coach, replaced cheap shower head, and tightened or replaced many nuts, bolts screws all around the coach, inside and out, I think we finally have a coach we can confidently travel in. And we have traveled a lot, and enjoyed the Vegas. It handles well, now, is nimble, and easy to drive thru parking lots and campgrounds, is reasonably comfortable to live in, looks cool, and gets about 10 MPG towing our PT Cruiser. Overall, the growing pains were extremely aggravating and not expected, but I am pleased with the coach now.