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We downsized/upgraded from a 2006 30' Winnebago to a 2011 25' Sprinter based Itasca a few weeks ago at Reliable RV in Springfield, MO (large independently owner dealership). My wife really liked the smaller footprint and the full body paint, I liked the quality, Mercedes chassis and mostly the diesel engine.
We were just looking around when we were approached by a sales person (I met him last year and he spent an hour with me explaining all kinds of stuff to me knowing I wasn't buying anything at the time). Anyway, they made me an offer for my trade, wrote down everything and we went home and thought about it. I made one fair counter offer which was accepted. They matched the finance rate I would get from USAA so I went through them and I also bought a 5/75 warranty, no deductible which covers everything except emission systems for $3200.00.
I probably could have haggled some more but I felt we had a fair deal so I am happy. The whole transaction was smooth, polite and no pressure.
I am with ducksface…..live and let live and I don't have to pinch every last penny.
Caveat to my story: Three weeks after buying I discovered a tiny water leak at the skylight (not warrantied) and the macerator pump wasn't working. They removed all the sealer for the skylight and the vent next to it and resealed and ordered a new pump which was replaced today, all at no cost to me.
I know dealers always get bashed, I am trying to treat sales people the way I want to be treated, I highly doubt that they are very rich and I like to be able to go back, shoot the breeze and have their coffee and donuts while they work on our RV.
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