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The OP appears to have a 2014 motorhome. During that time frame Thor was not using the triple trak system on the large slides. Somewhere around that time Thor stated using the triple trak which put 2 tracks on the top and one on the bottom.
To the OP, do you have the triple trak or the older slide trak system?
FWIW, in the 5 years we owned a Challenger with 3 Schwintek slide rooms we never had an issue except for during the shakdown cruise when a slide motor got unplugged because the bulb seal used as a wire chase was not installed at the factory. Thor authorized a mobile tech to diagnose and then sent me the seal to install.
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Dave
US Army (Ret)
2020 Entegra Accolade 37TS
2019 Jeep Grand Cherokee Trailhawk (Toad)
FMCA - F432054
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