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When you called Thor and asked if they had mobile guys who are factory authorized, what did they tell you? The western regional Thor warranty rep says they exist in your area.
What type of work do you need?
If it's fixable with a screwdriver or easily within your capability... I suggest you fix it yourself. There are many tales on this forum of Thor shipping parts directly to the rv owner for self installation.
If it is something only a dealer can do, take it in.
And
While my experience is exactly the opposite of what some here say, some here say a purchased used unit isn't covered. Thor and CW covered my, bought used from a private party who bought it 2100 miles from my local cw, 24.1 just fine, with same week parts delivery.
But,
It might be worth asking Thor directly.
Your new vs used coverage might come down to owner attitude. I have an excellent attitude, many here who couldn't get their used coach serviced, might not be so cheery.
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