If you just need service, try Metro RV in Burbank.
I got mine in w/in a few days when everyone else was out several months as well. While not an authorized Thor service center, they may still be able to work w/ Thor for warranty stuff - ask them.
I've had 3 RV's service here over the last 15 yrs, they are honestly the only place where they fixed my problem and I had no issues or additional issues after the fact.
Just recently was for a propane tank leak. Back in 2008 when they were still an authorized Thor dealer they took care of my leaking window (factory hadn't installed the seal). And prior to that was a fridge issue.
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