Quote:
Originally Posted by Lt Keefer
Rosemary's experience is the reason I will never buy another Thor product. The new coach was sent from the factory to the dealer with known defects. It was not properly built and who ever sold it didn't ensure it was ready for the customer. I would like to know the name of the dealership so I can avoid them in the future. Rosemary has bought a product that is not usable. That is total bu&& sh## and if you think that is okay, because all new RVs have problems then you are contributing to the problem. What Rosemary should do is ask for a return of any deposits or down payments and go somewhere else to purchase the new RV.
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While I appreciate every person's comments I really don't understand your remarks about my post. I purchased my RV in April 2019 and after the few things I mentioned were fixed, I have not had ONE ADDITIONAL thing break or go wrong with this RV. Every new car, truck, RV will have some issues that need tweaking or fixing because most if not all are assembled to some extent by automation. This is the second RV I have purchased from this dealership and I have no qualms buying another one from them in the future. The REASON WHY is that no matter what is wrong or needs tweaking, they are willing to fix it to my satisfaction. If you are lucky enough to have ever purchased a new car, truck or RV that was 100% issue free then I think that you are very lucky because that is not the norm and I do not understand your comment on me being part of the problem because I understand how items are made.
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