Keep in mind when you go to the dealer and see all those coaches, trailers, and what nots, that they too are waiting for repairs, not counting the new sales which get priority service. Even if they get the part, they can't just put yours in ahead of all those people that are waiting too. Yes, it takes a bit of time to get from Thor, but it takes more time to get it done at the service point, not because they are just putting you on hold, but because they have others waiting too.
__________________
|