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Old 03-19-2020, 06:40 PM   #1
DaveBiles
Junior Member
 
Brand: Thor Motor Coach
Model: Outlaw 29T
State: Florida
Posts: 15
THOR #18315
Angry New Outlaw 37 GP toy hauler

This is our 3rd Toy Hauler, 2ed Thor Toy Hauler.
Minor issues after we got it home. Testing and setting up everything.
Hydraulic Jacks were stuck in the down position.
Could not get them to retract, also followed the manual retract procedures.
The Florida dealer, will not mention, was no help. Said we have to bring it in.
Can't drive it with jacks down.
Purchase the premium extended warranty and road side assistance, will not mention the plan, they were not much help. The rep they sent out was a hydraulic specialists and could not get it working. He secured them in the up position. I was not comfortable with attempting to drive it to the dealer, 100 miles away.
They charged us $1,499.67 for working on the issue.
WTF, though it should be covered under the extended warranty.

Will keep ya posted on the New Toy Hauler saga.
Dave
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