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We recently had this problem in Saint Augustine Florida with our whirlpool refrigerator. The refrigerator was not cooling, but the freezer was real cold.
The problem was the throat that goes between the freezer and the refrigerator had iced up preventing the flow of cold air from the freezer to the refrigerator, and had to be defrosted. Now because we didn’t want to lose all our food, we put what we could in the freezer and the rest packed in ice in the sink while I used a hairdryer to melt the ice in the canal that goes between the freezer and the refrigerator. After this, the unit worked fine. It’s almost like years ago when refrigerators had to be defrosted once a month. Good luck
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