Thor Forums

[David & Diane]

I have converted from Progressive to Good Sam. Overall, there were several reasons.

Progressive lets me login to progressive,com to download policy documents, but only supplies them in html format despite the pdf logo beside the download link. Customer Service promised to fix the issue, but never has. Not impressed with Progressive Customer Service.

The other reason is the replacement cost endorsement on the Good Sam policy. My original cost was $120K with a current actual cash value of about $90K. Prudential will only reimburse the actual cash value. Good Sam will reimburse $157K in the event of a total loss. This amount is written into the policy declarations. This is a significant increase over actual cash value.

Policy costs for the current year were within $50 of each other and an insignificant difference. The other policy coverages were virtually the same.