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Old 06-28-2020, 10:44 PM   #9
BradnKaren
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Brand: Thor Motor Coach
Model: Challenger 37LX
State: Florida
Posts: 315
THOR #6310
Dealers are notorious for blaming Thor and sitting on your RV until they're darn good and ready to do something with it. You call Thor and tell them it's sitting in a shop and you want to know what they're doing about it. Then you go back to the dealer and tell them you're in touch with Thor and repeat whatever Thor tells you about the situation. I can almost guarantee the dealer is misleading you on the repairs. You MUST be your own advocate. Do that with every warranty issue and you will get results. It worked for us. One more thing, NEVER leave your RV with a dealer until and unless they have parts and a date for repairs to happen, then take it in. Good luck!
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