Issues happen. It's how they are handled that is important. Glad you received a quick response and a plan by the factory to do repairs.
Thor has been very responsive for anything I've needed.
Quote:
Originally Posted by Judge
The one reason I have stuck with Thor has been there customer service. I expect there to be problems and I expect the manufacturer to address them (even if the dealer can't or won't).
Thor's customer service was great and they took good care of me with my last coach so that is why I bought another one. So far, they have taken care of me again with this coach.
I'm looking at the bright side..... the guys in Wakarusa will fix it better than it came off the factory.... and probably better than some coaches from some other manufacturers.
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Greg, Gina & Ginger the rescue dog
2014 Palazzo 36.1, Cummins ISB 6.7 300hp, Allison 2500
TOAD 2008 Jeep Rubicon 4x4, Blue Ox Avail tow bar, RVibrake 3
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