Quote:
Originally Posted by RN44
I bought a brand new Thor motorcoach a little less than a year ago. We have had multiple warranty related issues, and the coach has been in the shop for a huge portion of the time we have owned it. We are using a second repair shop after the first one proved to be incompetent. Now the second shop is saying the majority of the repairs need to be done at the factory. We do have an appointment at the Thor factory coming up soon; however, we are a bit upset with the expense that this trip will incur for us. Gas to get the coach there, hotel, airline tickets, etc. Management at the Thor factory has said that they won't be helping us with the expense. I feel that we are paying for a brand new coach already, and that we have made every effort to have this fixed closer to home. We shouldn't have to pay anymore money to get warranty work done. I feel like it's time for us to consult with an attorney. Does anyone have any experience with this process, it any recommendations for a good attorney?
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Well the good news is most attorneys don't charge a consultation fee.
The bad news is the fees to take your case will far outweigh your expense to get the RV to Wakarusa.
The worst bad news is, if you take the legal route it will take years to be resolved.
The Thor factory repair has a great reputation. Unless they have to rebuild/paint your coach it shouldn't take them more than a day or two to get it back in shape, so you probably don't need airline tickets, just a motel room and rental car.
So choose your battles and make your decision:
Do you want your RV fixed so you can enjoy it despite the previous frustrations?
Or do you want to stay frustrated for another couple of years and deal with the legal battle.
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