I wouldn't buy from a Camping World if it was the last RV in the US.
Not all camping worlds sell all units and some do not service units they do not sell. They fed you their typical line of BS. Call one closest to you and ask them if they'd service the unit.
US Army (Ret)
2020 Entegra Accolade 37TS
2019 Jeep Grand Cherokee Trailhawk (Toad)
FMCA - F432054