Quote:
Originally Posted by 16Pal36.3
I've had issues with my "16" Palazzo since I bought it. Thor will not supply sufficient information to allow the owner to troubleshoot. They insist that the "Qualified dealer service personnel" do it. The problem with that fantasy is that their service network is inadequate, incompetent and inefficient. It's fine if you can afford 2-4 month waits for service and don't care if it does not get fixed. The only way some of the issues on my rig get fixed is if I do it.
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Try calling Alpinhaus in Amsterdam, NY.