I had a similar problem in the spring on my 30FE. On mine there is a manual override that allows stowing in a pinch.
I got up by the head of the awning with a ratchet and socket and manually gave it a turn out two. Then I went down to activate the switch and the awning deployed.
It’s worked all summer without any problems.
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2018 Freedom Elite30FE
Current toad - 2019 GMC Canyon 4WD
Former toad - 2004 Jeep Liberty
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