Quote:
Originally Posted by Cresty
Thanks for all the help here, but at altitude all other gas units work fine. Only the water heater lacks gas flow at altitude. I think I will purchase a new gas water heater regulator on my own and try that. No thanks to Thor or dealers who will not address the problem. Makes me wonder why I have warranty and customer no service.
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I'll say it again: there is no separate gas regulator for the water heater. There is a simple on/off solenoid operated valve that allows gas flow when energized by the control board and is not affected by altitude. The only adjustment is the air/gas mixture shown in the video above.