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I am a Verizon user that tried to switch to Xfinity for the savings. They had problems porting my I phone ( not under contract) I finally told them to forget it. After countless hours on the phone and at least three times being told it would be cancelled and billing showing up on my credit card, they finally cancelled it. All most impossible to reach them on their help line. BTW I have Xfinity internet and tv. My advice is stay with a carrier that has an office you can walk into when you have a problem and forget Xfinity!
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