Quote:
Originally Posted by sikoriko
Update on the 211K receiver. Found the problem. Dish never activated my new receiver. This is after calling and talking to four of their wonderful technicians.
|
In my experience with Dish Customer Support this would seem to be unusual. I have had nothing but good luck with Dish. They are very courteous and although it is overseas support I have never had a problem understanding them. In general, the only problem I have is that a receiver will become "unauthorized" after 30 days. A simple call and they send a signal and all is good. Unlike most support calls where they can't wait to get rid of you, the Dish techs have always hung on the line after send the activation signal to verify that is the issue.
Thor Forums
